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The Review

Issues Resolved with On-line and Phone Booking for COVID-19 Vaccine

Posted On: Tuesday, March 16, 2021

Beginning 8:00 a.m., Monday, March 15, those turning 80 this year or older, born 1941 or earlier, can make appointments for COVID-19 vaccinations through the provincial on-line booking system at . For those without access to the internet, the toll-free number 1-833-943-3900 will enable appointments via telephone.

Issues Resolved with On-line and Phone Booking for COVID-19 Vaccine

Issues experienced by some individuals unable to use the provincial on-line and toll-free phone line vaccine booking system are now resolved.

There has been robust communication between the Grey Bruce Health Unit and the operators of the provincial on-line system to address the issues within hours.


We are pleased to report 1,500 appointments booked in Grey Bruce on the first day. That used up all available clinic times. Additional clinics and times are being added as more vaccine becomes available.

We thank the public for observing the parameters with respect to the appropriate eligibility when using the system.

For those eligible, appointments can be made on-line at or through the provincial toll free number 1-888-999-6488.

Do not call public health or your healthcare provider for an appointment. We thank you for your patience. We ask to please stay tuned to our messaging when the next age groups will be eligible to use the system.


Vaccine - Website - The Grey Bruce Health Unit COVID-19 Vaccination Program Plan

·15668 doses of COVID-19 vaccine administered in Grey and Bruce

o   COVID-19 Vaccine Progress in Grey Bruce March 15

·Vaccine Shipment Week of March 15: 1500 Moderna and 2340 Pfizer doses

o   Please note the 2340 doses of Pfizer vaccine received may yield additional doses. Additional doses may be drawn from vials of certain vaccine products (e.g. 10 dose vial yielding 11 doses for Pfizer). e.g. a shipment of 100 vials can yield any number between 1000 doses and 1100 doses.

o   We exhaust all doses we receive before the arrival of the next shipment with the exception of a small percentage to ensure sufficient supply of vaccine for clinics scheduled at the beginning of the following week. Shipments are not guaranteed to arrive on the same day each week.


Future Vaccination Planning:

Vaccine rollout: COVID-19 Vaccine Schedule for the Week of March 15

o   For week of March 15, vaccinations will focus on: Community Health Care Workers; Clients over 80; and, First Nation Communities and First Nation Clients not living in First Nation Communities.


For More Information:


Medical Officer of Health and Chief Executive Officer

To arrange to speak with Dr. Arra, please contact Drew Ferguson at:

519-376-9420 or 1-800-263-3456 ext. 1269 or



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